Terms of Service

Who we are, and what these terms cover

Ink-It (“we”, “us”) is a tool for people planning a tattoo: you collect ideas, try designs on a 3D body, sketch, find studios and, if you like, share designs on Discover. The provider is named in the imprint (info.lenfi.uk).

These terms apply to the website and the apps. Studios, companies and artists with their own account also accept the terms for studios (/studio-terms). How we handle personal data is described in the privacy policy (/privacy), how storage on your device works in the cookie & storage policy (/cookies), and payments in the refund policy (/refunds).

Using Ink-It as a guest, and with an account

Much of Ink-It works without an account; what you save then stays on your device. An account is needed for Discover, plans and redeem codes, sync and appointment requests.

You must be at least 16 years old. If you are under 18, only use Ink-It with your parents’ knowledge; tattoos on minors are restricted or forbidden by law in many countries, and Ink-It does not make a tattoo allowed. Give correct details, keep your password and sign-in methods safe, and tell us if you suspect someone else uses your account. You are responsible for what happens under your account unless it is not your fault.

Your username is public and permanent. We refuse and may change or remove names that are offensive, misleading or that impersonate others or the Ink-It team.

Plans and prices

Ink-It is free to use with limits (the Free plan). Paid plans — Plus and Ultra for people, and Pro or Ultimate for artists and Basic, Pro or Ultimate for studios, where offered — unlock more, as described on the plan page. What a plan includes is the description shown when you choose it. We may improve plans and may add or change features; we do not remove a paid feature during a period you have already paid for, unless the law, a security reason or a third party forces us to.

Prices are shown before you pay and include taxes where the checkout says so. Sponsored placements and partner labels for studios are booked separately and are always labelled.

Buying, renewing and cancelling

On the web you pay through our payment provider Stripe; in the apps through the Apple App Store or Google Play. The store you buy in is the seller’s payment partner and its own terms apply to that purchase, including how to cancel and how refunds work there.

A monthly or yearly plan renews automatically for the same period at the price shown at checkout until you cancel. You can cancel at any time, in “Manage billing” on the web or in the settings of your store account; the plan then runs until the end of the period you paid for and does not renew. Cancelling does not delete your data. If a free trial is offered, the checkout shows when it ends and what is charged afterwards.

We may change prices for the future. If the price of a running plan changes, we tell you in good time before the next renewal and you can cancel before it takes effect.

Plans can also be given by us, by redeem codes or by an invitation. Those are gifts for the stated time, have no cash value and can be ended if they were obtained by abuse.

Withdrawal and refunds are described in the refund policy (/refunds).

Your content and the licence you give us

Your references, photos, sketches and notes are yours. They stay encrypted on your device or, if you turn on sync, encrypted so that only you can read them; we cannot look into them.

When you publish a design on Discover, a public profile or a review, you keep your rights and give us a free, worldwide licence to show it in Ink-It — in the apps, on the website and in link previews — for as long as it is published, and to store and resize it for that. You can unpublish at any time. Pictures others have shared with you or saved from Discover are for your private planning only; do not publish, sell or pass off someone else’s artwork as yours.

You promise that what you publish is yours or that you are allowed to publish it, and that it follows the community guidelines you accepted: no sexual, violent, hateful, extremist, criminal or misleading content, no spam, no stolen artwork, nothing that infringes rights of others. Every shared image carries the Ink-It watermark; do not remove it.

Fair use

Do not misuse Ink-It: no attacks on the service or other accounts, no scraping or bulk downloads, no automated sign-ups, no circumventing limits, protections, plans or the pixelation of the 3D body, no reselling of your access, no harassment of other people. We may limit, hide, suspend or close accounts and content that breaks these terms or the law, normally after telling you why — immediately where safety, the law or other people require it. You can appeal by writing to support.

Encryption and your passphrase

If you use sync, your data is encrypted with a key that only you hold, protected by your passphrase and a recovery key. We cannot recover it. If you lose both, the encrypted cloud copy can no longer be opened by anyone; your plan and account are not affected, and you can start over. Keep your recovery key safe. Back up what matters to you with the export function.

What Ink-It is not

Ink-It is a planning aid. The 3D body, sizes in centimetres, skin tones, ink look and scans are approximations: a real tattoo looks different on real skin, ages, and depends on the artist and the technique. Ink-It gives no medical, hygiene, legal or artistic advice and cannot judge whether a design is suitable, safe or allowed for you. Talk to a qualified, registered studio and, for health questions, a doctor.

Studios, artists and other users are independent. We list and connect them but are not a party to a tattoo contract between you and a studio, do not guarantee a studio’s work, prices, availability or reviews, and are not responsible for what they do. Appointment requests and Ink-Cards go to the studio you choose, which then answers you itself.

Availability and changes to the service

We work to keep Ink-It available, but it can be interrupted for maintenance, faults or reasons outside our control, and it is offered in an early stage (alpha) that can change. We may change, limit or discontinue features. If we discontinue the service as a whole, we tell you in good time and give you the chance to export your data; prepaid amounts for the time after the end are refunded.

Liability

We are fully liable for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and where we have given a guarantee. For slight negligence we are only liable for breach of an essential duty — one the contract is built on and you can rely on — and then limited to the damage typical and foreseeable for this kind of contract. Otherwise liability for slight negligence is excluded. This does not limit your statutory rights as a consumer.

We are not liable for the content of users, for third-party websites we link to, or for data you lose because you lost your sign-in, passphrase and recovery key or cleared your browser’s data without a backup.

Ending your use

You can stop at any time: export your data, then delete your account in the app or on the website. Deleting removes your account and cloud data; paid time left on a plan is not refunded except as the refund policy says. We may close an account that breaks these terms, as described above, or one that has been inactive for a long time after warning you by email.

Changes to these terms

We may change these terms when features, the law or our practices change. We tell you about material changes in the app or by email in good time, and the new version applies from the stated date; if you keep using Ink-It after that you accept it. If you do not agree you can cancel and delete your account before it applies. Changes that only favour you or fix mistakes can apply at once.

Law, courts and complaints

German law applies, except that mandatory consumer-protection rules of the country where you live stay in force. If you are a consumer, you can bring a claim in the courts where you live. We are not obliged and not generally willing to take part in dispute-resolution proceedings before a consumer arbitration board. If a part of these terms is invalid, the rest stays valid.

Contact

Questions? Write to support.lenfi@lenfi.uk. The provider's name and address are in the imprint.